Here at Kascadia, it is important to us that you are satisfied with your purchase. Although all sales are final, we can provide an exchange (in the original method tendered) on unopened wine provided the bottle is in resalable condition within 14 days of purchase. This means that the wine must be unopened (caps/seals/labels/original packaging/no visible tampering) and undamaged.
We do not provide returns on wines that have been opened due to your personal preference. The art (and fun) of drinking wine begins with the discovery of something new. Therefore, our delicious wines are carefully selected by our buyers in order to offer incredible variety in taste and price.
Please contact us via email for all exchange inquires at our Contact Us page.